Metroworks Clients & Colleagues Say…

We love our house. We love our home. Melissa came highly recommended by our builder who had done work with her firm, Metroworks Architects. Melissa was a pleasure to work with throughout our project – professional, friendly, knowledgeable and flexible. She had an excellent working relationship with our builder and competently managed and coordinated external consultants. At all times we felt Melissa was in control of detailed and complex requirements, having the ability to translate these into customer friendly language. Melissa worked with us to design a number of options, which she then discussed with us in detail. She was completely invested in our ideas and our future home – from an entirely new build design to a major renovation (the option we eventual chose). Melissa’s design incorporated all the best parts of our existing house and designed the new spaces to be light-filled and spacious. We have no hesitation in recommending Melissa and Metroworks for any architectural project.
Dan & Yolande, Camberwell
“Thank you again for all your work on our project. “We were referred to you by friends and could not have been happier with your work.” “Your advice and drafting have been excellent. You were prompt, reliable, accessible and good to work with. You have great vision, guided us well and your design has produced a beautiful, functional family home.” “Good design involves a lot of work but is well worth the investment (given building costs and the cost involved in correcting or redoing poorly designed or specified work). Your fees were fair, you stuck to your pricing and when we required out of scope work (eg a second concept design) your additional charges were always reasonable.” “I would be pleased to speak to any prospective client to tell them of our experience in working with you.”
Justin, Travancore
“My wife and I provided a brief for our new family home to a number of architects, we eventually chose Melissa from Metroworks Architects for a number of reasons. We looked at the previous work Melissa had done, which was very impressive. Then upon meeting her and discussing options, we immediately felt comfortable that Melissa understood what we required and would work with us to achieve the best result possible.” “Melissa was a pleasure to work with from the start, a true professional, but also very friendly and we had a feeling she cared about the project as much as we did. The ability of Melissa to open our minds to different ideas and then for us embrace and love them, was one of the most important elements in the process. We would not have ended up with the most amazing home and design, if it had not been for Melissa. The fact that Melissa could take us from the initial sketch stages, through draft design, detailed structural and component design elements, through to the most intricate of internal joinery, lighting and interior design elements was invaluable.” “Apart from all the technical knowledge, we really appreciated the passion and personal involvement of Melissa, she really cared about helping us make the right decision, to ensure the best result for us and our new family home. It was not just another job for Melissa, she cared about the end result, both for us and for her, as in the end, it was also the Metroworks name that goes with the plans and the house.” “We have ended up with a house that far exceeded our initial expectations and is fairly different to what we initially imagined. This could not have been achieved without the knowledge, prompting, support, innovation, vision, recommendations, understanding and encouragement of Melissa and Metroworks Architects, so we would encourage anyone thinking of using an Architect to consider using Melissa and Metroworks Architects.”
Miro, Glen Iris
“What a hard job selecting an architect is. We interviewed several architects before we decided on Metroworks and I believe our selection was made on instinct. We felt very comfortable with Melissa and knew that we would be able to talk to her throughout the project. Our instincts proved to be right. Melissa seemed to be able to guide us through the project with minimal fuss, she was always available to speak to and I believe she and our builder got on extremely well.” “We had a very difficult site to build on and Melissa somehow came up with an amazing building of which we are very proud. Her design we believe will stand the test of time and although we wanted a modern home we also wanted it to be homely and Metroworks have achieved this feeling. Whenever Ken and I disagreed on a colour or finish, Melissa was able to guide us to a compromise without fuss.” “Metroworks is a very professional business and we would highly recommend Melissa to others. I would be happy to speak to others should they be considering using Metroworks and indeed delighted to show you her work.”
Karen & Ken, Glen Iris
“Melissa Fleming was recommended to me by a close friend when I was hoping to have some changes made to my beach house. She came to visit, measure and discuss with me what I wanted. Soon I was sent drawings of a few versions of what I wanted.” “There were aspects of each that I liked and Melissa was very easy to talk to and negotiate with, so I ended up with exactly what I wanted. She came up with innovative concepts which have worked really well. She made great suggestions for fittings and tiles which made things easy to choose. Melissa obtained quotes from 2 builders with whom she had worked before, and John turned out to be excellent with his work completed on time and with great attention to detail.” “Melissa was the project manager for me, which meant she looked after the whole renovation and I did not need to worry about anything. The result is fabulous and better than I thought it could be. Little things like power points in good positions, matching paint, good lighting were very pleasing. I am very happy to recommend Melissa who has great ideas, is efficient and is very easy to talk to.”
Amanda, St Andrews Beach
“It is with great pleasure that I recommend Melissa Fleming & Metroworks Architects. I have known and worked with Melissa for approximately 15 years and enjoyed a great working relationship with her during that time. Melissa & I have worked together on countless projects including renovation and extensions and new homes. The value of projects Melissa has undertaken has been anywhere from $50,000 up to $2,000,000.” “Melissa has always displayed flair with design & competency in providing detailed construction drawings. Melissa has a high attention to detail and a very professional and friendly approach to her business dealings. She has an excellent ability to interoperate complex engineering documentation and provide practical and cost saving ideas where possible.” “Melissa is also very capable of dealing with and coordinating external consultants including engineers, energy raters, geotechnical engineers, etc. She is a very efficient organised person that only needs simple instructions to carry out complex tasks.” “Melissa has always displayed a high degree of integrity and ambition and is a responsible and dependable person. I have continuously had peace of mind knowing that Melissa has always been able to produce accurate and cost effective architectural designs that rival many of her more expensive competitors. Melissa ongoing training over the years is a credit to her and it shows real dedication to the industry which she loves.” “I have no hesitation in recommending Melissa & Metroworks for any architectural project.”
Michael Hill - Builder, Neumode Design & Construction
“Melissa came highly recommended to us by a builder who had done some work with her firm Metroworks Architects. When we met Melissa we easily built a rapport with her and felt very confident engaging her as the Architect to design our new holiday home.” “Right from the start we found Melissa very easy to deal with. We were impressed by her professionalism and her eagerness to work with us in designing our dream holiday home. Her plans were always amazingly detailed and she went to great lengths to give us a clear vision of what the home would look like inside and out by providing us with 3D drawings. No other architect we used in the past went to this level of detail. It gave us great confidence and clear vision of what the house would look like when complete.” “Now that our holiday house has been built it has exceeded our expectations. To say the least we are very happy with the end result and love all aspects of the design that Melissa came up with. It goes without saying that we would have no hesitation in recommending her to prospective new clients.” “We loved the fact that nothing was too much trouble for Melissa. She went to great lengths to incorporate our ideas which made us feel we were a team all working together to come up with a great design. We never felt rushed to make decisions as Melissa always made sure we were happy before moving onto the next stage.” “We always felt good visiting Melissa’s office as she always made us feel very welcome. Unlike experiences with other architects we have used our experience in dealing with Melissa and Metroworks Architects has been a positive one, and we will definitely engage her services again for our next project. She also makes a great coffee!”
Steve & Karen, Ocean Grove
“I have had the pleasure of working with Melissa on projects since the mid 1990′s. Working with Melissa prior to or during a project is always made easy by the fact that she can understand the needs of the design along with the structural elements. Any questions are only a phone call away or a site visit and all results are positive.” “Melissa has the ability to work with the client and builder alike achieving best results. Often onsite works uncover conditions not known,working with the design and client brief, builder and Metroworks Melissa: a result is easily achieved.” “Recently, we started a project an hour away from Melbourne, through Melissa the project was straight forward. Shire Authorities made requests for specific drainage aspects to be implemented without notice. Melissa was able to intervene, compile information and plans on a short time frame and enable the project to be finalised.” “Melissa from Metroworks, is always pleasant to talk with, always happy to engage conversation and solve any issues that have arisen or generally discuss a project. Melissa’s knowledge of building is extensive and her designs are creative, yet functional.” “On every project we have completed, the client has always been very pleased with the end result. Melissa’s designs come to life.”
John Kennedy - Builder, J&S Kennedy Renovations
“The most important thing for me when choosing an architect, was that they were approachable and accepting of ideas. Melissa certainly ticked these boxes. I had seen some previous homes that Metroworks had done, and I loved the dimensions and spaces that had been created. Melissa had some fantastic ideas and listened to what we wanted.” “We had a fabulous experience with Melissa and felt she was very professional every step of the way, particularly liaising with builders and other people involved in the project. Most importantly we absolutely LOVE our home in every way. We have a lot of compliments and we always give the credit to Melissa from Metroworks!”
Naomi, Ashburton
“We had seen the Metroworks signage on the fence of a nearby home, under construction, and knew we were looking for something along similar lines. When we met Melissa, we were impressed with her easy going nature and her understanding of our needs and budget. The two initial sketches of floorplans and street elevations showed that she had understood and interpreted those requirements extremely well. Ultimately, we blended the best elements of both designs and went with that!” “Melissa was hands-on throughout all aspects of the project, right up to the selection of the builder, and communication was never a problem. She returned phonecalls and emails promptly and never made us feel like a nuisance or that the meter was running. We particularly liked the staged approach to billing and could see that it was fully transparent. She provided advice on various construction materials and methods that could alter the price of the house to suit our budget. She navigated us through building and local Council Regulations, Council applications and wrote to our neighbours in a very professional manner.” “Importantly for us, Melissa responded to our vision and was not bent on imposing a ‘signature style’. Our interior designer and builders have both commented on the beautiful job she has done on getting the layout and size of the rooms right. To that end, Melissa worked very well with all other parties and was able to provide her own contacts for consideration.” “At the end of the day, I think you sit back and ask three questions: Did you get what you were hoping for? Did you pay what you were hoping to pay? Did you feel confident throughout the process?” “The answer to the first question was most definitely a ‘yes’ and the second was ‘no, but that was ultimately our choice in the end’. We believe we could have built the house within or close to the budget originally agreed. Finally, after speaking to friends with “horror stories”, I felt so lucky to have chosen a great person to work with who happens to be a terrific architect!” “We highly recommend Metroworks and will definitely contact Melissa again if we embark on another building project.”
Kerryn & Hamish, Glen Iris